A recent study in Europe has identified user groups who are vulnerable to exclusion from urban mobility systems: children, the cognitively impaired, the elderly, people with low incomes, people with reduced mobility (due to mental, cognitive, psychic, physical, sensorial disabilities), street vendors, students and women. Many of these people are part of so-called “hard-to-reach” groups, and often do not have their voices heard in urban mobility planning and decision making. Solutions that are developed by vulnerable users, for vulnerable users are guaranteed to respond directly to their particular needs. Very few urban mobility plans address these issues, but the Washington DC Bus Priority Plan and the Edinburgh Urban Mobility Study provide good examples for assessing social inclusion problems and developing solutions.
Case Studies
Access to Opportunity through Equitable Transportation | The Urban Institute | 2020
How to make inclusive mobility a reality | INCLUSION | 2020
Income Inequality, Social Inclusion and Mobility | OECD | 2017
Re-thinking Mobility Poverty | OAPEN Foundation | 2021
Rights and claims for metropolitan mobility | Metropolis | 2020
Why mobility matters when it comes to social inclusion | World Economic Forum | 2022
Examples
Bus Priority Plan | Washington DC, USA | 2021
Guidelines
Equity in Practice: A Guidebook for Transit Agencies | TransitCenter, USA | 2021
Websites
Case Studies
Re-thinking Mobility Poverty | OAPEN Foundation | 2021
Examples
Guidelines
Transit Universal Design Guidelines | APTA | 2020
Websites
Most cities have not been designed to accommodate children and conditions in many places are unwelcoming and unsafe for them. Children (including babies and toddlers), their families and care givers need accessible, inviting, and safe mobility options and public spaces. They should have efficient and sustainable choices to move around their cities more reliably and predictably, with less waiting time. Children and young adults benefit from independent mobility, with autonomy to walk, cycle, and take transit, and they should feel safe using streets. Caregivers should be able to be independent when moving with young children. Cities should provide opportunities for outdoor play, inspiration, personal development, and interpersonal connections.
Case Studies
Examples
Guidelines
Access and Babies, Toddlers, and Their Caregivers | ITDP and the Bernard van Leer Foundation | 2022
Designing Streets for Kids | NACTO | 2023
Websites
Older adults face outdoor mobility challenges due to age-related changes and problems linked to the transportation system. Older adults may be more vulnerable to the challenges of their residential environment as they tend to travel less often outside their own neighborhoods than do younger adults. Urban mobility infrastructure (such as number and width of traffic lanes, size and extensiveness of sidewalks, traffic calming devices) influence safety and attractiveness and ultimately decisions about whether or not to walk. The elderly have specific travel needs that can affect their mode of transportation choices. In order to encourage the maintenance of activity and the adoption of sustainable travel practices during aging, it is crucial to understand what factors influence the mobility of the elderly.
Case Studies
Examples
Guidelines
Access and Babies, Toddlers, and Their Caregivers | ITDP and the Bernard van Leer Foundation | 2022
Designing Streets for Kids | NACTO | 2023
Websites
Women’s travel patterns differ from men’s in many ways: women are likely to travel shorter distances than men, are more likely to use public transportation, engage in more nonwork travel outside rush hours and make more multi-stop trips, run household errands and escort other passengers (usually children or dependent elderly persons). Women perceive public transport, pavements and footpaths, streetlights, and parks as more important in enabling their everyday life than men. More women than men use public transport and they heavily depend on these systems for their mobility needs. Many women feel exposed to physical aggression, sexual harassment or other forms of unwelcome behaviour in public transport and in moving around urban areas on foot.
Case Studies
Assessing the Level of Walkability for Women Using GIS and Location-Based Open Data: The Case of New York City | Transform Transport | 2022
Cities Alive: Designing cities that work for women | ARUP | 2022
Gender and (Smart) Mobility | Ramboll | 2021
Gender equality and mobility: mind the gap | CIVITAS |
Gender-sensitive infrastructure | European Institute for Gender Equality | 2020
Mapping Metropolitan Gender Policies | Metropolis | 2021
Women’s Safety and Security: A Public Transport Priority | OECD, Paris | 2018
Violence against Women and Girls in Public Transport: Policy Recommendations for Mexico City | World Bank | 2020
Women On Wheels: A Study of Gender and Cycling in Chinese Cities | ITDP | 2023
Examples
Action Plan: Actions to be implemented to prevent sexual harassment in public transport | Catalonia, Spain | 2021
Approaches for Gender Responsive Urban Mobility | SUTP | 2018
Changing Lanes a gender equity transportation study | Los Angeles Department of Transportation | 2021
Guidelines
Access and Gender | ITDP | 2020
Websites
How London is trying to make public transport safer for women |
Low-Income Groups
Low-income people and neighborhoods are isolated from good transportation, hindering employment opportunities and access to goods and services. In most cities, the lowest paid workers have the longest commutes because high housing costs have forced residents to live farther away from the city’s centre. In addition, low-income workers with service and manual jobs tend to commute to areas that are dispersed around the city far from the public transport systems. To resolve these problems, transit services need to serve slums and poor neighborhoods and transit fares need to be affordable. 
Case Studies
Access to Opportunity through Equitable Transportation | The Urban Institute | 2020
How to make inclusive mobility a reality | INCLUSION | 2020
Income Inequality, Social Inclusion and Mobility | OECD | 2017
Rights and claims for metropolitan mobility | Metropolis | 2020
Urban Mobility and Poverty: Lessons from Medellín and Soacha | Development Planning Unit UCL | 2014
Why mobility matters when it comes to social inclusion | World Economic Forum | 2022
Examples
Bus Priority Plan | Washington DC, USA | 2021
Guidelines
Equity in Practice: A Guidebook for Transit Agencies | TransitCenter, USA | 2021
Websites
People with reduced mobility include:
Case Studies
Inclusive urban mobility and getting to work safely in developing countries | Humanity & Inclusion | 2018
Examples
Accessible Europe: Cities pioneering transport for people with reduced mobility | ELTIS | 2019
Accessible travel in London | TfL | 2022
Guidelines
Access and Persons with Disabilities in Urban Areas | ITDP | 2021
Videos
Moving Beyond Disability To Accessibility | Accessible India Campaign | 2015
Websites
Achieving balance: Urban mobility measures which support sustainability and accessibility | ELTIS
Ensuring Access for All Persons with Disabilities | ITDP
San Sebastian uses sensors on disability parking spaces to counteract illegal parking | ELTIS
Transit Planning 4 All | USA
Urban Mobility of the Most Vulnerable: 5 Minutes to Understand | Okeenea
Street Vendors
Street vendors are perceived as impeding the flow of pedestrians and vehicles. While street vendors may contribute to congestion, there is increasing recognition that mixed-use sidewalks and parcels of land add vibrancy and security to cities. Street vendors offer a wide range of goods and services in convenient and accessible locations. They work in many different types of public spaces (designated vending areas, market areas, sidewalks, medians and transport terminals) at different times of day, on different days of the week and during different seasons of the year. Some traders move from one vending post to another over the course of the workday, and sometimes a single vending post can be the workplace of several different individual vendors. Understanding this very unique market and developing improvement measures requires a participatory approach that aims to capture informal workers’ perceptions, ideas and experiences in their own words.
Case Studies
Examples
Guidelines
Supporting Informal Livelihoods in Public Space: A Toolkit for Local Authorities | WIEGO | 2018
Support to Urban Street Vendors | Ministry of Housing and Urban Affairs, India | 2018
Websites
Street Vendors and Market Traders | Women in Informal Employment: Globalizing and Organizing (WIEGO)
STREET VENDORS | Next City
Detailed street vendor mapping and consultation is an essential first step in developing improvement measures. Often official planning processes do not know or show what is happening informally, and thus there is no documented information on the scale and size of vending activities. Vendor mapping and consultation is best undertaken with or by vendor associations, who understand the daily and weekly fluctuation of trade. It should consider the numbers of vendors at different times, the types of goods sold, the location of facilities (e.g., storage, toilets, taps, etc.).
Case Studies
Design proposal and Strategies for strengthening the spatial co-relation between street vendors and pedestrians – A case of Yeshwanthpur | International Journal of Creative Research Thoughts (IJCRT) | 2021
Spatiality of street vendors and sociospatial disputes over public space: The case of Valparaíso, Chile | Universidad de Valparaíso | 2019
Streets as Public Spaces: Lessons from Street Vending in Ahmedabad, India | Urban Planning | 2019
Examples
Street Vending Plan for the City of ‘PQR’ | PRUDA- All India Institute Of Local Self-Government (AIILSG), Ahmedabad | 2016
The Impact of Spatial Configuration on Street Vendors’ Distribution at Terminals (Cairo) | H. Farouk / Cairo University | 2019
Use and Appropriation of Urban Public Space for Street Vending in Kathmandu | Department of Architecture & Urban Planning, Institute of Engineering, Pulchowk Campus, Kathmandu, Nepal | 2019
Guidelines
Websites
Opening up new pedestrian routes, widening walkways and creating pedestrian streets can ease congested street trading conditions and provide improved trading opportunities. These spaces can accommodate the construction of trader kiosks, vibrant informal food courts, small-scale manufacturing activities and storage facilities.
Case Studies
Working in Warwick: Including Street Traders in Urban Plans: WIEGO | 2009
Examples
Guidelines
Inclusive Design for Street Vendors in India | Centre for Urban Equity (CUE) | 2014
Websites
Chennai - Street Vendor Management
Integrating Vendors in City Planning
Making space for street vendors: Towards equitable urban development | TheCityFix
Urban Transformations: In Durban, Informal Workers Design Marketplaces Instead of Getting Displaced by Them | TheCityFix